Real Talk

Josh Stern

Josh Stern
Chief Engagement/Experimental Officer

“The customer experience is something we all know. Every day there are millions of interactions that are uniquely human and we have the opportunity to enhance those interactions. That’s a pretty cool thing to get up and do every day.”

Josh Stern is Reality Based Group’s CEO, Chief Engagement/Experimental Officer. He has been with RBG since 2005 and held roles from Vice President of Business Development to Chief Operating Officer. With a degree from University of Arizona and a limitless passion for improving the customer experience, Josh leads by example, fostering growth and improvement within everyone on the RBG team.

For Josh, RBG’s programs do not merely just make a difference with our partners, but help make the world a better place to shop, dine, vacation, bank, you name it. Josh’s ability to see both the larger picture as well as the smallest detail allows him to make sure RBG continuously and constantly improves. His belief that you are only limited by your own mindset means the RBG team is always reaching for the next challenge.

  • Hometown: Houston, Texas
  • Founder and Rock Star of the band Building G
  • Secret Talent: Rapping (Confirmed at a RBG Holiday Party)
  • Favorite Austin Spot: Campbell’s Hole
  • Morning or Night: Night Owl
  • First Car: 1991 Mitsubishi Eclipse (Red and Stick Shift)

Real Talk |News, thoughts, and musings on the evolution of Customer Experience. All news »

Contact Us »